End User

Solutions for employees to solve issues on their own.

Silverfort Enrollment
Enrollment to Silverfort MFA Go to your cell phone’s app store and install the Silverfort app. Once installed open the app and click the “Add Accoun...
Fri, 8 Mar, 2024 at 9:32 AM
Change Default PDF Editor
How to change your Default PDF editor At the bottom left corner of your screen click on the magnifying glass icon and on its search bar type “Default ...
Thu, 6 May, 2021 at 8:26 AM
Change Default Web Browser
How to Change your default Web Browser At the bottom left corner of your screen click on the magnifying glass icon and on its search bar type “Default...
Thu, 6 May, 2021 at 8:51 AM
VMware Horizon Client Install to Remote from Home
Installing VMware Horizon View Client on a remote/home PC Open your web browser and go to the address https://vdisecurity10.eganco.com  (notice that t...
Thu, 6 May, 2021 at 9:04 AM
How to Change Desktop Icon Size
How to change desktop icon size Minimize all your open windows to make sure you can see your desktop icons. Right-click any blank area on your de...
Fri, 7 May, 2021 at 7:18 AM
How to Delete Cache and Cookies
This is a general solution for slow browser, Gmail issues, site issues that were previously working, web connection issues. Reset Cache and Cookies in C...
Fri, 7 May, 2021 at 4:22 PM
Doclink Sign In Info
How to sign into Doclink If Doclink asks you to sign in please enter the information and check the boxes in the highlighted areas of the picture below. ...
Tue, 11 May, 2021 at 10:45 AM
Cannot log into Great Plains
I have been locked out of GP and my username and password are not working. Your Great Plains login is your long email name (example: mlanderson not mla)...
Fri, 7 May, 2021 at 3:13 PM
How to Pin or Un-pin icons to your task bar
- Unpin: Right click the icon on your task bar and select "unpin from task bar" - Pin something to your task bar:                    ...
Wed, 12 May, 2021 at 9:40 AM
Creating a Digital Signature on PDF XChange Editor
1. In PDF XChange Editor click on the PROTECT tab and SIGN DOCUMENT 2. Click on CREATE CERTIFICATE to create your signature. If you want to change...
Wed, 19 May, 2021 at 10:32 AM