End User

Solutions for employees to solve issues on their own.

Silverfort Enrollment
Enrollment to Silverfort MFA Go to your cell phone’s app store and install the Silverfort app. Once installed open the app and click the “Add Accoun...
Mon, 3 Feb, 2025 at 11:17 AM
Change Default PDF Editor
How to change your Default PDF editor At the bottom middle of your screen click on the magnifying glass icon and in its search bar type “Default apps”...
Mon, 3 Feb, 2025 at 11:45 AM
Change Default Web Browser
How to Change your default Web Browser At the bottom middle of your screen click on the magnifying glass icon and on its search bar type “Default Apps...
Mon, 3 Feb, 2025 at 11:46 AM
Omnissa Horizon Client Install to Remote from Home
Installing Omnissa Horizon View Client on a remote/home PC Open your web browser and go to the address https://vdisecurity10.eganco.com   Once o...
Mon, 3 Feb, 2025 at 2:14 PM
How to Change Desktop Icon Size
How to change desktop icon size Minimize all your open windows to make sure you can see your desktop icons. Right-click any blank area on your de...
Fri, 7 May, 2021 at 7:18 AM
Doclink Sign In Info
How to sign into Doclink If Doclink asks you to sign in please enter the information and check the boxes in the highlighted areas of the picture below. ...
Thu, 2 Jan, 2025 at 3:01 PM
Cannot log into Great Plains
I have been locked out of GP and my username and password are not working. Your Great Plains login is your long email name (example: mlanderson not mla)...
Fri, 7 May, 2021 at 3:13 PM
How to Pin or Un-pin icons to your task bar
- Unpin: Right click the icon on your task bar and select "unpin from task bar" - Pin something to your task bar:                    ...
Wed, 12 May, 2021 at 9:40 AM
How To Screenshot On a Chromebook
1. Click on the clock in the bottom right hand corner of the screen. If the menu is not fully expanded, click on the arrow in the top right corner. ...
Fri, 21 May, 2021 at 2:06 PM
Adding Egan Mobile Site to Home Screen (iPhone)
1. Open your web browser and go to m.eganco.com 2. You will then log in using your full email address and password. 3. Once you click sign in,...
Mon, 24 May, 2021 at 7:55 AM