End User

Solutions for employees to solve issues on their own.

Missing F Drive, Google Drive not signed in
1. Search for Google Drive in your Windows search bar at the bottom left hand side of your desktop (bottom middle on Windows11). Double left click on Google...
Tue, 31 Dec, 2024 at 7:54 AM
Grant Someone Else Access to Your Gmail
To grant Gmail access to someone else follow these steps Go to Gmail Settings (top right gear icon) > click "See all settings"   Select t...
Thu, 26 Dec, 2024 at 7:30 AM
Set Automated Out of Office Email Reply
To set an automated out of office reply follow these steps Go to Gmail Settings (top right gear icon) > click "See all settings" Select t...
Thu, 26 Dec, 2024 at 7:30 AM
How to Get a New Egan Badge
If your badge is broken or missing feel free to use either of these two options to get a new one! You can come to the help desk located on the first floo...
Thu, 26 Dec, 2024 at 7:30 AM
How to Screenshot - use Snipping Tool on Windows
There are multiple ways to take a screenshot on windows. First, to just capture an area of the screen. Press "Windows logo key +Shift + S", ...
Fri, 7 Feb, 2025 at 11:45 AM
Creating a Digital Signature on PDF XChange Editor
1. In PDF XChange Editor click on the PROTECT tab and MANAGE 2. From here, you can use the Add tab to add or create a new signature from scratch, ...
Tue, 28 Jan, 2025 at 8:43 AM
Requesting a Purchase Order (PO)
Requesting a purchase order is necessary for items like a new laptop, phone for an employee, or generally anything that is not normally kept in stock b...
Wed, 29 Jan, 2025 at 9:17 AM
How to Add A Kerberos Ticket
How to access internal resources by adding a Kerberos ticket You need to be either using a hard-wired ethernet connection, on the Egan-WPA wireless netw...
Thu, 6 Feb, 2025 at 3:48 PM